SUBSCRIPTION SERIES RENEWALS
ALL RENEWAL E-MAIL ORDERS RECEIVED PRIOR TO FRIDAY, JUNE 3, 2011, are assured of receiving the same seats as last season. Renewals received after June 3 will be processed as new subscriptions. Although the Box Office staff will make every effort to meet your requests, payment does not guarantee that requests for changes can be accommodated.

NEW SUBSCRIPTIONS

NEW SUBSCRIPTION SERIES EMAIL ORDERS ARE PROCESSED FOLLOWING THE FULFILLMENT OF RENEWAL ORDERS IN THE CHRONOLOGICAL ORDER IN WHICH THEY ARE RECEIVED. New subcriptions must be received no later than Monday, August 22, 2011. Although the Box Office staff will make every effort to meet your requests, payment does not guarantee that requests for alternate seating, upgraded seating or series changes can be accommodated. Subscription Series seats will be the same for each of the performances within a series.

SEATING

The McCallum Theatre does not accept ticket orders contingent upon acceptance of assigned seat location. When a requested seat category is sold out, the McCallum Box Office reserves the right to issue seats in the next-best available section, and refund any difference in price.

UPGRADES FOR RENEWING SUBSCRIBERS ONLY

All requests for upgraded seating for series subscribers will depend on availability. When upgrade requests cannot be fulfilled, current seat locations are guaranteed.

INCREASING SUBSCRIPTIONS

Subscribers wishing to increase the number of seats ordered from the prior year may retain their current seat locations with the additional seats located as nearby as possible - or - request all seats together which will change your current seat location.

CHANGING SERIES

Subscribers wishing to change series will not retain their current seat location. As a new subscriber to a particular series, you will be assigned seats for the new series after all renewals for that series have been filled.

PAYMENT

Online orders may be paid by credit card only. We accept MasterCard, VISA, Discover and American Express. Credit cards are deposited upon receipt. Please retain your credit card statement as your proof of purchase. At the conclusion of your purchase, you will see a form describing your order. PLEASE PRINT AND SAVE THE SUMMARY. Once you have exited our web site, you will receive an automatic email indicating that your order has been received by the box office.

TICKET DISTRIBUTION

All tickets will be mailed during the last two weeks of August to the address provided on your order form. Please note that each series may be mailed separately; therefore, subscribers ordering more than one series may receive more than one mailing from the McCallum Theatre. McCallum Theatre is not responsible for tickets lost in the mail.

REFUNDS

All sales are final. There are no refunds, unless a performance is cancelled and not replaced. Refunds are made to the original ticket purchaser only. All artists, performances, dates and times are subject to change. The McCallum Theatre makes every effort to contact subscribers to advise them of the change. The McCallum Theatre is not responsible for tickets lost in the mail.

TAX DEDUCTIBLE TICKET DONATIONS

If you are unable to attend a performance, your tickets may be donated to the McCallum Theatre as a tax-deductible contribution. Tickets must be returned to the Box Office prior to the performance.

SINGLE TICKETS FOR SERIES EVENTS

Single tickets for series performances will go on sale TUESDAY, SEPTEMBER 13, 2011 at 8AM.