SUBSCRIPTION SERIES RENEWALS
ALL RENEWAL E-MAIL ORDERS RECEIVED PRIOR TO FRIDAY,
JUNE 5, 2009, are assured of receiving the same
seats as last season. Renewals received after
June 5 will be processed as new subscriptions
. Although the Box Office staff will make every effort to meet your requests,
payment does not guarantee that requests for changes can be accommodated.
NEW SUBSCRIPTIONS
NEW SUBSCRIPTION SERIES EMAIL ORDERS ARE PROCESSED FOLLOWING THE
FULFILLMENT OF RENEWAL ORDERS IN THE CHRONOLOGICAL
ORDER IN WHICH THEY ARE RECEIVED. New subcriptions
must be received no later than Monday,
August 24, 2009. Although the Box Office staff will make every effort
to meet your requests, payment does not guarantee
that your series selection will be available. Subscription
Series seats will be the same for each of the performances
within a series.
SEATING
The McCallum Theatre does not accept ticket orders contingent
upon acceptance of assigned seat location. When a requested seat
category is sold out, the McCallum Box Office reserves
the right to issue seats in the next-best available
section, and refund any difference in price.
UPGRADES FOR RENEWING SUBSCRIBERS
ONLY
All requests for upgraded seating for series subscribers will depend
on availability. When upgrade requests cannot be fulfilled, current seat
locations are guaranteed.
INCREASING SUBSCRIPTIONS
Subscribers wishing to increase the number of seats
ordered from the prior year may retain their current seat locations with
the additional seats located as nearby as possible - or - request all seats
together which will change your current seat location.
CHANGING SERIES
Subscribers wishing to change series will not retain
their current seat location. As a new subscriber to a particular series,
you will be assigned seats for the new series after all renewals for that
series have been filled.
PAYMENT
Online orders may be paid by credit card only. We accept MasterCard,
VISA, Discover and American Express. Credit cards are deposited upon receipt.
Please retain your credit card statement as your proof of purchase. At the
conclusion of your purchase, you will see a form describing your order. PLEASE
PRINT AND SAVE THE SUMMARY. Once you have exited our web site, you will receive
an automatic email indicating that your order has been received by the box
office.
TICKET DISTRIBUTION
All tickets will be mailed during the last 2 weeks of August to
the address provided on your order form. Please note that each series may be
mailed separately; therefore, subscribers ordering more than one series may
receive more than one mailing from the McCallum Theatre. McCallum Theatre
is not responsible for tickets lost in the mail.
REFUNDS
All sales are final. There are no refunds, unless a performance
is cancelled and not replaced. Refunds are made to the original ticket purchaser
only. All artists, performances, dates and times are subject to change. The
McCallum Theatre makes every effort to contact subscribers to advise them
of the change. The McCallum Theatre is not responsible for tickets lost in
the mail.
TAX DEDUCTIBLE TICKET DONATIONS
If you are unable to attend a performance, your tickets may be donated
to the McCallum Theatre as a tax-deductible contribution. Tickets must be
returned to the Box Office prior to the performance.
SINGLE PERFORMANCE TICKETS FOR
SERIES EVENTS
Single performance tickets for series events will go on sale WEDNESDAY,
SEPTEMBER 9, 2009 at 8AM.